Help Centre

Find answers, get support, and explore helpful guides to make the most of your experience. Let’s solve it together.

Frequently Asked Questions

Welcome to our Help Centre — your go-to resource for answers, tips, and step-by-step guides. Whether you're just getting started or need help with something specific, we're here to make things simple.
Who is Towers Updates?
Towers Updates is a dedicated news publisher focused on delivering the latest news and developments from Alton Towers Resort. Providing up-to-the-minute coverage on new attractions, park events and ride refurbishments, Towers Updates keeps fans and visitors informed about everything happening at the UK’s premier theme park. From thrilling coasters and seasonal celebrations to resort enhancements, Towers Updates offers a comprehensive look at the Alton Towers experience, making it the go-to source for enthusiasts eager to stay connected to the magic and excitement of the iconic British theme park.
Do you have an online store?
Yes, we have an online store selling the latest Theme Park International merchandise! Shop now by clicking here.
What are you top tips for visiting Alton Towers Resort?
We understand there can be a lot of planning needed for visiting Alton Towers Resort and this is why we have created a list of our top tips for as many parks as possible! These can be found by clicking here.
What is Newsletter+?
Newsletter+ sends all the latest Alton Towers Resort news straight to your inbox, free of charge. Sign up now by clicking here.
Where can I find the latest Alton Towers Resort news?
We are on various social media channels, where we are the first to share the latest news. You can find us on Facebook, Instagram and X. We also have our own website, which includes: the latest news, theme park guides, exclusive travel tools, plus much more!
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